St Omer Residential Home

INDEPENDENCE – CHOICE – RESPECT

Important website update – 21 April 2022

We have been made aware, that a malicious attack was made on our website over the past couple of days.
In this attack we saw hackers replace our homepage with one pretending to be an American commerce bank.

We have now restored our own website.
We have furthermore installed additional security features on the website.
We will continue to monitor the situation.

If you spot anything that does not seem right on the website, please do not engage with it, and please report it to us as soon as possible by emailing enquiries@st-omer.org.

Note that we have no affiliation with any banks, nor do we offer any log-in or payment facilities on this website. Please report any such facilities.

Update 31st January 2022 – Visiting

The government has decreed that Care Homes must relax their visiting requirements with effect from 31st January 2022. We have some reservations over a policy that seems to swing from one extreme to the other; but on the other hand we do recognise that our Residents have suffered with limitations on visiting.

We have therefore decided that we will apply the following from Monday 31st January 2022 until further notice.

We have increased visiting to two adults, plus children per Resident per day We ask that all adults continue to wear masks (as the staff will for the time being) and continue to follow a precautionary approach to their own health; in other words if you are in any doubt about your own health please stay away until those doubts have passed.

We will continue to monitor the changing situation on a daily basis; especially in light of recent reports that the reduction in Omicron has recently started to level out.

We hope that all visitors agree that this is a measured and pragmatic approach towards reopening the Home for wider visiting, but if you have any questions or concerns please do speak to Rachel Ansell, Tracey Meloy or the Team Leader on duty.

Welcome to St Omer

Jo and Ian Day extend a very warm welcome to the St Omer website.

Of course the best way to experience St Omer is to visit, and we would be delighted to show you exactly what St Omer has to offer those who feel that living in their own home no longer enables them to enjoy a fulfilling lifestyle.

Our philosophy of care

With every Resident at St Omer, the staff and owners strive to ensure that our Philosophy of Care remains central to what we do.

We summarise that philosophy as:

‘Independence – Choice – Respect’

These simple words are sadly often overused within the Health and Social Care environment.

The positive feedback we receive from Residents, their families and friends, our regulator and other visiting healthcare professionals indicates that we are successful in achieving our Philosophy of Care.

Our aims and objectives

Our aim at St Omer is to maintain a happy, stimulating and safe environment for our Residents, with the objective of sustaining a high quality of life through a high quality of care whilst responding to the statutory requirements of both legislation and regulation.

We maintain a proactive policy of individual care and place the rights of the Residents at the forefront of our philosophy.

We seek to advance these rights in all aspects of our environment and the services we provide.

We encourage our Residents to exercise their rights in full.

We recognize that life in a communal setting may be inherently invasive, and we therefore strive to maintain the independence, privacy and dignity of our Residents to the same level that they would expect if they were living in their own homes.

We support the Cinnamon Trust

CQC

“People and their relatives consistently told us they were treated with exceptional kindness, compassion and respect and described their experience at St Omer as ‘Outstanding.’ Comments included, “Fantastic,” “Exceptional,” “They know what I want before I do.”

The provider’s values and vision were embedded into the service, staff and culture. The provider and registered manager were passionate and committed to providing a service where people received personalised care and support”.

Extract from report compiled by Christopher Bishop – CQC Inspector – May 2019.

Care Quality Commission

St Omer – our home

St Omer was established as a Care Home in 1983 and is registered with the Care Quality Commission to accommodate 28 Residents.

St Omer is situated in Chelston, Torquay, adjacent to the historic Cockington Village, and overlooking Torbay. It is a charming detached early Victorian villa, approached by a gated drive and situated in its own landscaped gardens. We have been reliably informed that St Omer was built in the 1850s for the original owner of Zigzag Quarry on the old Torquay to Newton Abbot road.

Before becoming a Care Home, St Omer was a private hotel for many years. Some say that on a quiet night you can still hear the faint cries of ‘Sybil’ in the main hallway!

Many of the original features are still in place: marble fireplaces, coved ceilings, a wide main staircase and stained glass windows,
which all create a home of real interest and character.

The grounds extend to over an acre and have level lawns and specimen trees, including a beautiful magnolia which provides a magnificent display every spring, combining to provide a beautiful and tranquil setting.

Garden seating and tables are provided so that less mobile Residents may take advantage of the garden and enjoy the sea views over Torbay.

The property is set in a quiet road, close to bus stops and churches.

Car parking is available within the grounds.

St Omer latest blog posts

Why not come and see for yourself?