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welcome to st omer

 

Jo and Ian Day extend a very warm welcome to the St Omer website. We hope you find this site of interest.

Of course, the best way to experience St Omer is to visit, and we would be delighted to show you exactly what St Omer has to offer those who feel that living in their own home no longer enables them to enjoy a fulfilling lifestyle.

our philosophy of care

With every Resident at St Omer, the staff and owners strive to ensure that our Philosophy of Care remains central to what we do. We summarize this as Independence, Choice and Respect. These are simple words, often overused within the Health and Social Care environment. The positive feedback we receive from Residents, their families and friends, and other visiting healthcare professionals indicates that we are considered successful in achieving this.

ISO & IIP

latest CQC inspection

 

The Care Quality Commission (CQC) is the regulator of care services in England, and is the organization that inspects hospitals, dentists and care homes to ensure that minimum standards are maintained.

 

Our last inspection took place in August 2016. We continue to be recognized for the standard of care we provide. We were a little disappointed not to achieve an Outstanding assessment, but it gives us something to aim for at our next inspection.

 

You can read the CQC report by following this link.

 

Some comments made by our inspector during his inspection include -

 

People told us staff treated them with respect, maintained their dignity and were mindful of their need for space and privacy. When staff needed to speak with people about sensitive issues this was done in a way that protected their privacy and confidentiality. People and relatives told us they were involved in making decisions about their care and said staff continually asked how they would like to be supported.